Support

Need help with compression settings, batch downloads, or browser compatibility? This page explains how to get assistance from the Image Size Reducer Pro team.

How to Contact Support

Email imagesizereducer@vektosys.com with a clear description of your issue. Include your browser name, browser version, operating system, and steps to reproduce the problem when possible.

For faster resolution, attach a screenshot of any error message and describe the image format you are trying to process (JPG, PNG, WEBP, GIF, or BMP).

Response Times

Support requests are reviewed Monday through Friday, 10:00 AM to 6:00 PM IST. Most inquiries receive a response within 1–2 business days.

Self-Help Resources

Visit our FAQ page for answers about privacy, supported formats, batch compression, ZIP downloads, and transparency preservation. You can also review our Privacy Policy and Terms & Conditions.

Browser Recommendations

For the best experience, use the latest version of Google Chrome, Microsoft Edge, Mozilla Firefox, or Apple Safari. Keep your browser updated to ensure compatibility with modern image processing APIs.